Billing System for the Ministry of Communications in Kuwait

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Billing System for the Ministry of Communications in Kuwait

The system is composed of different modules sharing the same database that help in monitoring the various billing tasks of the ministry. These include the billing administration, customer care and billing, International calls management, CDR Management, Transit Billing, Cost Calculation, Work order management, Bank Payment Interface, IVR Interface, Directory Inquiry, and Complaint Handling. It is a complete solution for the billing system that covers 25 physical service centers all over Kuwait, with data consolidation, analysis, and reporting.


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